Reward Points Program

Loyal Customers Deserve Great Rewards!

Shopping for your four-foot friends is a truly rewarding experience at canadapetcare.com as you earn discounts and reward points on every purchase.

Our Reward Points Program will help you earn extra discounts on every order you place and will help you save more. You will earn reward points on your purchases, which will be credited to your registered account with us. You can redeem your reward points on your future purchases.

Welcome Bonus for New Customers

Every new customer gets 40 reward points as a welcome gesture from canadapetcare.com once he/she registers on our website. So, you don't spend a penny, and yet you start earning.

Here is a list of a few questions that'll help you understand our Reward Points Program: Q. How do I earn reward points?

A. You earn points every time you make a purchase based on the value of your purchase. These points are accumulated to your reward point balance. You can use these points on your subsequent purchases.

Every time you make a purchase you earn points based on the value of your purchase. And these points are added to your Reward Points balance.

Q. How do I redeem my reward points?

A. Redemption of reward points on canadapetcare.com is simple and easy. While placing an order, you can check the total reward points you have in your account. When you click on 'My Shopping Cart', the 'Reward Points' section will show you the total reward points your account has.

Move the slider bar (red in color) to your right for the number of reward points you wish to redeem on your order, then click on 'REDEEM' and the reward points will be applied to your order.

Note: You can redeem reward points equivalent to 10% of your order value.

Q. What is the value of my reward points?

A. The value of reward points is mentioned below:

4 Reward Points = $1

40 Reward Points = $10

For every 40 reward points, you get a discount worth $10 on your purchase.

Minimum redemption limit: No limit

Maximum redemption limit: 10% of order value

Q. Where can I check my reward points?

A. Here are the ways to check your reward points:

Account: You can check the total number of reward points you have in your CanadaPetCare account by signing in to your account on our website using your registered email address and password.

Shopping Cart: During check-out, you will be shown the number of reward points earned along with the number of reward points you can redeem on the order you place.

Order Confirmation: The order confirmation page as well as order confirmation email will show you the total number of reward points earned on a particular order.

Q. How will I be notified when my reward points are credited?

A. We will send you an email notification indicating the earned reward points once your order is shipped. You can also view your reward points by logging into your account on our website using your registered email address and password.

Q. When the reward points I have earned are credited?

A. You earn reward points with every purchase you make with our website. Once the order you have placed with us ships, the reward points earned through that particular order will be credited to your CanadaPetCare account, which you can redeem on all your future purchases.

Q. How do I keep track of my purchases and reward points?

A. Here’s how you can keep a track of your orders and reward points:

Sign into your account on canadapetcare.com using your registered email address and password.
Once you have signed in, click on ‘Account’.
To check your purchase records, click on 'My Orders'.
To check the credit and debit history of your reward points, click on 'My Rewards' section.

Q. Can I redeem my reward points in the form of cash?

A. No, reward points earned through your purchases with canadapetcare.com cannot be encashed. You can redeem your reward points only with the orders you place on our website.

Q. Do I have to use my reward points within a certain time period?

A. Yes, your reward points earned through purchases made from canadapetcare.com are subject to expiration if not used within a certain time period. You will not be able to use the reward points after a period of 12 months from the date they are credited to your CanadaPetcare account.

Terms & Conditions

Reward Points Program is exclusively for CanadaPetCare users only. The points are reflected only in your registered account with canadapetcare.com and these points can be redeemed at our online store only.
Reward Points Program is applicable only at canadapetcare.com
You can redeem reward points worth 10% of your order value.
Reward Points cannot be exchanged, redeemed or discounted on any other store except canadapetcare.com
You cannot encash reward points.
CanadaPetCare reserves the right to change, update or declare void or null, the redeem value, validity period, and monetary equivalence of reward points on any single or a specific order.
Reward points are non-transferable. Customers cannot exchange or transfer reward points to any other person or to a third party.
The reward points and the exchange rates are subject to change or updated without prior notice.
CanadaPetCare holds the discretion to void, discontinue, or stop the 'Reward Points Program' anytime without prior notice.
By continuing to purchase, you agree to abide by all the terms and conditions of our 'Reward Points Program'.